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ROUNDCREW GOLF

Privacy policy

Last updated October 4, 2026

What RoundCrew stores on your device

Your profile name, home course, unfinished round, scores, round history, selected range drill, appearance setting, and first-round guide preference are stored in your browser or app storage on your device. Older versions may also have saved a device-only crew roster; this is not automatically uploaded or shared. You can clear saved rounds from the Profile tab or remove the app’s local data through your device settings.

Shared crews

When you create or join a crew, RoundCrew stores your account identifier, the name you choose to show the crew, your membership and joining time, and the crew’s name, owner, invite code, and creation time in its hosted database. Other members can see the crew name, invite code, member names, and who owns the crew. Your email address and scores are not shared with the crew. Anyone you give an invite code to can join while space remains, so share it only with golfers you want in your crew.

Leaving removes your membership and crew display name. Deleting a crew removes its roster for everyone. Deleting your RoundCrew account removes your membership and crew-attempt security counter; if other members remain, ownership passes to another member so their crew is preserved. An empty crew is removed. Crew records otherwise remain while the crew is active.

To remove crew information without deleting your account, open Groups → Leave crew, or, if you are the owner, Groups → Delete crew for everyone. This does not delete your saved scores. The limited safety-report records described below are separate from the active roster.

Crew safety reports and blocks

RoundCrew stores the version and time of your crew-rules acceptance. A report stores your account identifier, the reported account and crew identifiers, a snapshot of the crew name and reported name, your selected reason, optional details, submission time, and the moderation outcome. Reports and moderation action records are private to authorized RoundCrew staff, not shared with crew members. Avoid including passwords, payment information, or unnecessary personal information.

Report records and moderation action records expire after 90 days and are removed when the crew safety service next processes a request. A reported name may remain in those records after someone leaves a crew or deletes an account, for that limited safety-review period. Account deletion clears the reporter’s optional details and direct reporter/target account links, rules acceptance, block relationships, and crew restrictions. Blocks otherwise remain until you unblock the player or either account is deleted. Crew restrictions remain until an appeal is upheld or the account is deleted.

Blocking stores the two account identifiers and the time, privately. It leaves your current crew and prevents the two accounts from sharing a crew while active. You can remove a block in Groups → Blocked players. Unblocking does not automatically rejoin a crew.

Account and Premium access

If you create a RoundCrew account, the name, email address, and password you enter are sent securely through RoundCrew to Supabase Auth for account creation and sign-in. RoundCrew does not retain your password. RoundCrew stores your account identifier, email address, Premium plan, trial eligibility and status, purchase or subscription status, and limited Stripe customer, checkout, subscription, or payment-intent identifiers needed to prevent repeat trials, verify purchases, process refunds, and restore valid Premium access.

Security checks

RoundCrew uses Cloudflare Turnstile on account sign-in, account creation, and password-reset requests to prevent automated abuse. Cloudflare may process browser, device, network, and interaction signals needed to decide whether the request is legitimate. RoundCrew uses the result only for security and does not use it for advertising.

Payments

Payments and free-trial payment methods on the RoundCrew website are processed by Stripe. RoundCrew does not receive or store your full card number. A seven-day yearly-plan trial automatically converts to the annual price disclosed at checkout unless canceled before the trial ends. Subscription terms are available in the Terms of Use. The Google Play and iPhone editions do not offer Stripe purchases inside the app; members can sign in with the same RoundCrew account to restore valid Premium access.

Sharing and permissions

When you use a share button, your phone’s sharing tools handle the invite or link you choose to send. RoundCrew does not read your contacts. If a Premium member taps “Find courses near me,” the browser asks for permission and sends that one precise location to RoundCrew. RoundCrew rounds the coordinates to four decimal places before sending them to public OpenStreetMap Overpass services to return nearby golf courses. RoundCrew does not store the coordinates, request them in the background, or use them for advertising. You can decline location access and use manual course search instead. Manual searches send the course or club name to the golf-course data provider but do not send your phone location.

How information is used

Information is used only to provide score tracking and shared crews, find courses when requested, restore Premium access, maintain payment status, prevent duplicate payment events, and keep the service working securely. Crew-attempt counters help limit automated guessing of invite codes. RoundCrew does not sell personal information.

Retention and deletion

Device-only information remains until you clear it or remove the app data. An unfinished round draft also expires after seven days of inactivity and clears when you save the round, start over, or choose a different course or tee. You can permanently delete a signed-in account from RoundCrew’s account-deletion page, which is also linked from the in-app Profile tab. Deletion first cancels any active monthly or yearly website subscription, then removes the Supabase sign-in and clears account-linked access records. A one-way account-deletion marker and limited billing, trial-use, and redemption records may be retained after direct account identifiers are removed only as needed to stop delayed billing events from restoring access, process refunds, prevent fraud, and meet legal obligations.

Children

RoundCrew Golf is not directed to children under 13, and the service does not knowingly collect personal information from children under 13.

Changes

This policy may be updated as RoundCrew adds features or legal requirements change. The current version will always be posted at this address.

Contact

Questions about privacy or account deletion can be sent to RoundCrew Golf at support@roundcrewgolf.com.